Please remember:

•Field trips and birthday packages are not the same. Field trips are only available weekdays and have a duration of 1 hour, and a different ration of adults/kids; if you book for a field trip you are not allowed to bring in any cake or decorations.
•Please try to book for the accurate amount of participant guests that you will have, as in store you can only add up to 3 additional participants to your event reservation. Adding more participants will be subject to availability. If you need to do changes in your reservation please reach out to us by phone or email.
•We don’t refund no shows or tardiness.Punctuality is very important, as we have multiple events per day and we might not be able to accommodate your party on a different time slot.
• Before and after booking an event, please remember to read the terms and conditions for your event package.